State Farm® Insurance Agent Scott Queen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Samantha Sanchez
February 6, 2025
"Carter was very helpful. Smooth transition definitely recommend State Farm"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Johan sandoval vargas
November 7, 2024
"Te dan el precio que mejor se ajuste a ti"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Nancy Soukup
September 11, 2024
"This office is just what my husband and I were looking for, personal and local. Carter was attentive, professional, polite, personable, informative, respectful and genuinely very pleasant. I highly recommend this office!"
"Nancy, Thank you for the great review. We look forward to working with you!"
Roberta Williams
August 9, 2024
"Always excellent service! Thanks again"
"Roberta, thank you for your review and, most of all, for your business!"
Jen Stangley
June 28, 2024
"I’ve always had great service with Scott and his office, but came here to say how much I’ve enjoyed working with Carter recently. He is friendly, knowledgeable and so helpful getting things taken care of for me with my various policies."
"Jen, thank you for your review. We have enjoyed working with you, too. I will share your appreciation with Carter."
Kathy Gregoire
June 22, 2024
"Scott Queen Insurance is fabulous"
"Thank you, Kathy!"
Lindsay Langfield
May 3, 2024
"Scott and staff are outstanding!! I have had Scott as my agent since I was 16 yrs old. They always go above and beyond for their clients. FIVE STAR ALL THE WAY!!!"
"Lindsay, thank you for your kind review! It has been a pleasure working with you over the years!"
Dave McCoy
January 18, 2024
"Scott is friendly, helpful and knowledgeable about the products State Farm has to offer. He helped lower our bills, give us great coverage and treat us on personal level. I recently filed a claim and he made it effortless on my end. I highly recommend his services!"
"Dave, thank you for your review. It is a great pleasure to work with you and your family!"
Dean Leifheit
July 21, 2023
"Scott is a great insurance agent."
"😂Thank you for the review Dean! It is a pleasure working with you! QD"
Julie Hawkins
March 20, 2023
"Called to cancel my premium. Did not get asked why. Why did I stay with them for so long?"
"Julie, Thank you for your feedback. We will review our customer cancellation process and look for ways to make improvement. Asking for a customer's "why" when cancelling will be insightful. Thank you for your business in the past. Please let us know if we can assist you in the future. Take care, Scott Queen"
Robert Broadwell
October 29, 2022
"My first insurance policy was with Scott Queen's office (I was 16), then spent years with a competitor who I never met and hold no grudge but business is business. The time came for change and I'm grateful that my good neighbor is still there! Friendly, dedicated, honest; I highly recommend Scott Queen and his office/family. 👍💯"
"Robert, Thank you for the review. It is great to have you back!"
Jen Strubler
October 19, 2022
"Best deal around."
"Jen, I am happy that you are pleased with your insurance rates. We appreciate your business!"
Tom Wells
September 27, 2021
"Scott is a man of character who will always do what is best for his customer."
"Tom, thank you for giving us a review! Always a pleasure."
Edward Lukas
September 13, 2021
"Been insured by Scott for years, he's always been very helpful and quick to respond to any questions or issues."
"Eddie, thank you for the kind review!"
Kerry Regnier
August 18, 2021
"Scott and his team are always wonderful to work with."
"Kerry, thank you for your review. Always wonderful to work with you as well!"
Carter Gillis
August 17, 2021
"Scott is an extremely helpful agent and is always there to help when people need it. He is a pillar of the community in Batavia and embodies all the good things State Farm is known for!"
"Carter, thank you for giving us a great review! Always happy to help!"
Maria Poidomani
August 12, 2021
"wonderful & reliable insurance agent for over 15 years!"
"Thank you, Maria!"
nick jaeger
August 11, 2021
"Scott has helped me and my family for years. He’s always quick to respond to any questions about our car insurance and treats us like family! We will continue to use Scott for years to come!"
"Nick, thank you for your review. Always here to help!"
Charles Steen
August 11, 2021
"Scott is such a great man. He’s always showing his utmost care and respect to any situation presented to him. He has been nothing but kind and courteous to me and others. I would highly recommend his services to anyone that asked me. Thank you for your honestly and generosity, Scott!"
"Charlie, thank you for the kind review!"
Morgan Queen
August 4, 2021
"Best insurance in Batavia. Scott really goes above and beyond to help his clients. I would recommend him to anyone! There’s nothing better than a free insurance quote!"
"Thank you Morgan for your review!"
Natalie Duck
August 3, 2021
"Was able to get great rates for pet insurance! Customer service has always be 10/10!"
"Natalie, thank you for your review!"
Luke Laurich
July 31, 2021
"My family and I have always gone to Scott for our car/auto insurance. He's always made sure we get the best rates possible and is one of the most genuine insurance agents I've had the pleasure of meeting."
"Luke, thank you for your review. Always happy to help!"
Conrad Queen
May 11, 2021
"Best State Farm Insurance agent in Batavia, IL!"
"Thank you for your review!"
donut worry
August 27, 2020
"I was a loyal customer for years with no accidents. After i got divorced and tried to get my own policy he never returned my calls."
"donut worry, I would love to assist you. Unfortunately, I cannot contact you in a meaningful manner with the information given in your review. Please give us a call at 630-879-2440 or email me at scott@scottqueenagency.com Thank you, Scott Queen"
Crystal Mcglon
December 24, 2019
"They handle my grandma stuff very unprofessionally I had to get lawyer"
"Crystal, We protect customer's information and privacy. We are unable to release personal information to you or anyone else without authorization."